Orders

Orders page is used to view order list, cancel orders and download orders

To access orders page, go to Navigation bar then click on Orders.

Order list view

As a tenant, I am able to view, search, filter and download orders of all sellers

Download orders

As a tenant, I am able to download a .CSV file of all orders

• Click on .CSV download icon

Order list view

As a tenant, I am able to view order list

• All orders with total number will show as Default

  • Order date
  • Order number
  • Customer name
  • Quantity
  • Order subtotal
  • Shipped by date
  • Order status
  • Seller name

• User can customize view columns by clicking on Edit columns button

  • Select/deselect columns
  • Drag & drop to reorder the columns
  • Click on Done button to apply the change

Search orders

As a tenant, I am able to search orders by Order number or Customer Name

• Enter order number or customer name to search
• Clear the search to show all orders

Filter orders

As a tenant, I am able to filter orders by Order status and Seller name

• Click on Filter button to filter orders
• Select status in order status dropdown menu and/or search by seller name
• Click on Apply to apply the filter
• Click on Clear all to remove the filter

Order details

Tenant can view order details and cancel orders

View orders

As a tenant, I am able to view order details

• List of info included in order details

  • Order Number
  • Subtotal
  • Total
  • Order Placed
  • Order Status
  • Customer Information
    • Customer Name
    • Shipping Address
    • Phone Number
  • Shipping Information
    • Earliest expected shipping date in DD/MM/YYYY
    • Shipping Speed
  • Product List
  

Cancel orders

As a tenant, I am able to cancel orders

• Menu > Orders > Order Number
• Click Cancel Order and confirm cancellation
• Customer will receive order cancelled information