SAP BTP Credit Management

This guide is relevant for a B2B Credit Management integration for SAP BTP.

Overview

Credit line information is fetched everyday from SAP BTP at 5:05am local time, which updates the invoicing details for the relevant business account.

Please refer to SAP BTP Loyalty Integration for details on how businesss accounts register with SAP BTP.

Please refer to Business Accounts - Invoicing for details on B2B invoicing.

The values fetched from SAP BTP are the member's overdue and creditLimit. These values are applied to the member's business account as follows:

1. When SAP BTP returns overdue = false, creditLimit = 0
   1. Business account's payment option is set to “Default CC”, if not already the case
   2. Customer can’t use invoicing and must use regular payment methods to pay for their order
2. When SAP BTP returns overdue = false, creditLimit > 0
   1. Business account's payment option is set to “Invoice Enabled + Default”, if not already the case
   2. “Credit Limit” is set to credit limit passed by SAP BTP and “Amount Outstanding” is set to zero
   3. Customer pay for their order using invoicing or regular payment methods
3. When SAP BTP returns overdue = true
   1. Set business account to “Default”, if not already the case
   2. Customer can’t use invoicing and must use regular payment methods to pay for their order

Order placement using invoicing works as normal. The customer's available credit balance decreases as they place orders. Customers won't be able to use invoicing if their order total is higher than their remaining credit balance.

Sales & Refund File

Sales File

Orders paid with invoicing use tender type BBCSLS.

Refund File

Refund file for orders paid with invoicing use tender type BBCRTN.

Refunds must be made on the Foxtrot order page to be shown on the refund file. See Invoicing > Order Refunds.

Custom refunds issued on the Business Account page will not be shown on the refund file.